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Sheena Ng

In Touch

A Monthly Curated Newsletter

When was the last time you received kindness from somebody? When was the last time you extended an act of kindness to someone else, and to what end? As it turns out, there can be tremendous merits and outcomes in paying forward a kindness received with a good deed to somebody else, especially when done out of gratitude. The concept of "Paying It Forward" is nothing new, but in our world, I believe we could do with more compassion and selflessness as it brings out the best in us.

The Art of Paying it Forward Without Spending a Dime

When we pay it forward we commit an act of selflessness that transcends our connection to other humans on the planet, elevating the human experience in a positive way. Whether it’s a showing of kindness, faith, or even compassion, it all makes a difference and can potentially trigger a chain reaction of reciprocated behavior.

 
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The Power of Altruism

Classical economics adopts a model that says people are primarily driven by material self-interest. Political science assumes that people are driven to maximize their power. But this worldview is clearly wrong. In real life, the push of selfishness is matched by the pull of empathy and altruism. This is not Hallmark card sentimentalism but scientific fact: As babies our neural connections are built by love and care. We have evolved to be really good at cooperation and empathy. We are strongly motivated to teach and help others.

 
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The Paying it Forward Paradox | Wayne Baker | TEDxUofM

 
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I seek to reach out to people who believe in safeguarding the interests of their loved ones. Let me know if I can be of help to someone you know or care about. We can make a difference to lives when it matters most. Cheers.
 
Sheena Ng
 
 
 
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Testimonials and Referral Notes

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Headquart PLUS

Proudly Awarded: 6th Asia Trusted Life Agents & Advisers Awards 2021 InsurTech of the Year 2021 https://www.asiaadvisersnetwork.com/Portals/2346/pdf/ATLAA2021-WinnersBklet.pdf (page 23) 7th Asia Trusted Life Agents & Advisers Awards 2022 InsurTech of the Year 2022 https://www.asiainsurancereview.com/downloads/MarketingLetters/awards/agents/2022/pdf/2022-ATLAAA-WinnersBklet.pdf (page 23)

Edwin Ng

Edwin Ng spearheads client growth strategies at Headquarter.io, leveraging 360° engagement solutions to help insurance advisors scale profitably. His methodology combines data-driven sales automation with human-centric relationship tools – from AI-powered newsletters to trust-building testimonial systems. A proven revenue architect, Edwin specializes in turning manual processes into automated growth engines, ensuring advisors reclaim time for high-value client interactions while systematizing referrals and reviews. webprofile: edwin.assured.sg

Waradol Tay

Waradol Tay optimizes Headquarter.io’s engine room, managing end-to-end delivery of automated touchpoints and sales acceleration tools. His oversight spans physical postcard fulfillment and campaign execution – ensuring flawless client-nurturing workflows. Waradol’s operational rigor guarantees advisors receive timely, branded communications while maintaining cost efficiency and scalability across thousands of client interactions. webprofile: waradoltay.assured.sg

Will Ho

As the technical backbone of Headquarter.io, Will Ho architects and engineers the platform’s end-to-end client engagement ecosystem. His expertise in scalable software solutions transforms complex workflows – from automated touchpoints to sales accelerators – into intuitive tools for insurance professionals. Will ensures the platform’s reliability, security, and continuous innovation, empowering advisors to focus on growth while technology handles operational heavy lifting. webprofile: willho77.assured.sg

Hq+ Team

Hq+: A platform that's keep you connected with your clients with just a click. We support your business with end-to-end client engagement solutions: from building your personal brand with a professional profile page, testimonials, and a referral system, to keeping your clients connected through lifestyle newsletters and automated birthday cards that show you care. We also manage your annual review appointment setting, follow-up calls with prospects, and customized email campaigns that trigger real-time outreach based on interest. With daily sales notifications, e-postcards, insurance summaries, and even scheduled new client appointments, you’ll stay top-of-mind and fully booked — without lifting a finger. Focus on sales. We'll handle the rest. "Less stress, More Success" Your digital Personal Assistant.